Technology

With many in our region lacking internet services and/or access to a computer, the ETSU Libraries, Dean of Students, Information Technology Services (ITS), and Student Life and Enrollment (SLE) began a collaboration to solve this enormous problem many of our students faced in completing course work and the possibility of dropping out. The University used CARES ACT funds to provide laptops and hotspots to low-income, minority, and veteran students lacking the technology required for online learning and student services.

For fall semester 2021, we have the 200 hotspots and over 200 laptops available for student check-out for the semester.  These students must meet criteria established by the Dean of Students office. Once approved, the ASK-US desk at Sherrod Library will initiate contact with the students receiving the laptops and hotspots.

Recipients also have access to the Personal Librarian Program, which provides a human connection to the library. Personal Librarians also assist referring students with services such as equipment issues (Laptop/Hotspot), advising, scholarships, counseling, student employment, etc., information technology support, and academic support such as tutoring.

Laptop/Hotspot Application