Technology

ETSU has purchased several laptops and hotspots designated for students completing online coursework or those without reliable access to computing resources. Laptops and hotspots are intended to help students complete coursework requirements. To request one or both, students must respond to all questions, agree to the specified terms, and submit the request form for review. Requests will be reviewed in the order they are received, except as noted, and approvals will be based on the student’s situation and need. Only currently enrolled students are eligible. 

Terms and Conditions: 

Student technology is available in limited numbers, and new students or those with special circumstances may be given priority. Students must reapply to checkout a laptop or hotspot each semester. Whether creating a new application or reapplying, students should provide sufficient detail and justification for the request for a reviewer to determine eligibility and priority.  

Students are expected to return equipment in the same condition it was received. Equipment should not be altered in any way. Students will lose checkout privileges, and may be held monetarily liable, if any equipment is damaged through carelessness or misuse; this includes but is not limited to: stickers placed on equipment, food or drink spillage, malicious or illegal software downloads, and other actions that damage the equipment.  

Information Technology Services (ITS) has purchased an accidental damage warranty for equipment, so please contact the ITS Help Desk immediately if any equipment is damaged. Students who do not return equipment or report lost/stolen equipment promptly will be held responsible for the equipment. Misuse of university equipment will result in the student losing access to student technology equipment.  

Laptops and hotspots are loaned for one semester and must be checked out and returned to the Sherrod Library Ask Us Desk. The checkout form will be available on the Monday before the start of the semester. All equipment must be returned on or before the day after the final exam period ends. Updates and any necessary maintenance are performed between semesters to ensure the equipment remains in good working order. Any equipment not returned before the due date will be disabled remotely, rendering the equipment unusable.

Contact the ITS Help Desk if you have any questions about the program or requirements for checkout.

Personal Librarian Program

Recipients of the lending program also gain access to our Personal Librarian Program. This program ensures you have a direct human connection to the library, offering assistance with:

• Equipment issues (laptops/hotspots)

• Academic advising

• Scholarship information

• Counseling services

• Student employment opportunities

• Information technology support

• Academic support, including tutoring

Our Personal Librarians are dedicated to helping you navigate these services and ensure you have the resources needed for academic success.

Laptop/Hotspot Application