Distance Education/Online Library Resources and Services

Distance education, online students, faculty, and staff who live more than 30 miles from ETSU's main campus may request books, CDs, and DVDs to be mailed to their home address free of charge. The borrower is responsible for return shipping in time for the library to receive the item(s) by their due date(s).

In 2020, Sherrod Library began sending physical books and media to distance students via USPS Priority Mail to ensure timely delivery. Distance students can return these items by mail; through a nearby public library that participates in Firefly, the statewide courier service; or drop them off on campus in the library or its outside book returns (available 24/7). Distance students are informed of return options via email in the delivery address validation step of request processing.

Laptops and hotspots must be returned either by USPS Priority Mail Campus Box 70665 or on campus in the library or its outside book returns (available 24/7).

Follow the instructions below to use this service:

1. Visit libraries.etsu.edu and click on My Accounts followed by My Library Account to sign in.
   
2. Click on Login using East Tennessee State University.
   
3. Sign in to your library account using your ETSU username and password.
   
4. Click on your name in the upper right corner followed by Library Card.
   
5. Click on Personal Details followed by Edit Details
   
6. Review and update your address and telephone number as needed. Click on Save Changes when done.
   
7. Click on the Go Back to Search magnifying glass icon to begin a new search or return to your search results.
   
8. Your search will produce a list of results. If an item is available, its status will show as Available and the location and call number of the item will be listed. Click the Available at link to request it.
   
9. Request options will display under Get It. Click on Request.
   
10. Fill out the request form. Identify yourself as a Distance Education student, faculty, or staff in the comment field to alert library staff to mail this item to you. Click on Send Request.
    
11. A confirmation message will display if your request is successful.
    
12. Pending requests may be viewed on your My Library Card page.
    
13. Sign out when you are done. Click on your name followed by Sign Out.