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Library Ambassadors

ETSU Library Ambassador Program

ETSU’s Library Ambassador Program is a two-year program, which entails hiring APS students each fall and offering them two semesters of information literacy training with a specific focus on learning the databases of their majors. After training has been completed, ambassadors are deployed in various academic buildings across campus and in the CFAA to help students with library research and to connect students requiring in-depth help to librarians.



Library Ambassadors can help you:

  • Define your information needs, and show you how to find background information on your topic
  • Assist you in determining the appropriateness of materials for use with academic assignments
  • Show you how to use the library databases to complete academic assignments using
    • Online databases
    • OneSearch
    • LibGuides
  • Refer your information request to a librarian if needed




Ambassador research help is available when ETSU is open at the main and Kingsport campuses in the academic buildings listed to the left.

Drop into to any of the following Zoom rooms for online research help:

Mondays & Wednesdays 11:00am - 5:00pm

Tuesdays & Thursdays Noon- 1:00pm
Passcode: Sprwh5

Mondays & Wednesdays 10:30am - Noon
Tuesdays & Thursdays 1:15pm - 2:45pm
Passcode: library

Mondays & Wednesdays 10:30am -1:00pm
Passcode: 480562

Wednesdays 7:00pm - 9:00pm
Passcode: 458858

Tuesdays 1:30pm - 3:30pm
Wednesdays 3:20pm - 5:20pm
Fridays 1:00pm - 3:00pm
Passcode: etsu

Tuesdays 11:00am - 3:00pm
Fridays 1:00pm - 4:00pm

Passcode: B3QizA

Questions? Contact Us

Lydia Gwyn
Student Engagement & Instruction Coordinator
Library Ambassador Program Director
Sherrod Library Room 315

Phone: 423-439-4802

Library Ambassador Opportunities

Interested in becoming a Library Ambassador? Find out more information on our student job opportunities page.