Welcome to Sherrod Library
Charles C. Sherrod Library serves the information and research needs of East Tennessee State University. Whether you are on-ground or online, we connect students and scholars to information and resources. Learn about the different ways Sherrod Library can help you during your time here.
Ambassadors are undergraduate students with extensive training in library resources and in the research process. They can help you narrow down a research topic, show you how to use the library's website and Google Scholar, and help you find sources such as peer-reviewed articles, ebooks, newspapers, and more. The library has ambassadors available online in drop-in Zoom rooms and stationed in various locations throughout the main and Kingsport-Allendale campuses. Visit our Library Ambassador page for locations and times.
Distance and Online Education students enjoy the same library resources and services as those on-campus.
If you live more than 30 miles from the main campus, the library will mail materials to your home.
With many in our region lacking internet services and/or access to a computer, the ETSU Libraries, Dean of Students, Information Technology Services (ITS), and Student Life and Enrollment (SLE) began a collaboration to solve this enormous problem many of our students faced in completing course work and the possibility of dropping out. The University used CARES ACT funds to provide laptops and hotspots to low-income, minority, and veteran students lacking the technology required for online learning and student services.
Recipients also have access to the Personal Librarian Program, which provides a human connection to the library. Personal Librarians also assist referring students with services such as equipment issues (Laptop/Hotspot), advising, scholarships, counseling, student employment, etc., information technology support, and academic support such as tutoring.
ITS Help Desk (Room 105) : Get help with issues related to Wi-Fi Network Setup, D2L, Email Access, ETSU Accounts (activation/password resets), and personal device virus scan and removal.
CFAA Learning Services (Room 114): Whether you are writing a paper or working on math homework, completing a chemistry lab or learning Spanish verbs, CFAA tutors can help. They offer by-appointment, one-on-one tutoring for most 1000 or 2000 level courses, and many upper-level courses.
CFAA Testing Services (Room 133): Proctors online exams for ETSU courses and some national tests. The Senior Exit Exam (CCTST) and other assessments are also proctored in Testing Services.
Einstein Bros. Bagels (1st Floor): Serves gourmet bagels, egg sandwiches, signature lunch sandwiches, coffee, cookies, muffins, juices, smoothies and more.
Archives of Appalachia (4th Floor): Repository for memories — the written words, images, and sounds that document life in southern Appalachia. The archive stewards nearly two miles of rare manuscripts, 250,000 photographs, 90,000 audio and moving image recordings, and 14,000 books
Graduate Success (Room 453): Assist graduate students with setting personal/academic goals, resolving problems and providing support, and finding services on campus and in the community.